Fleksa
Fleksa QR

Checkout

Complete your order with customer details and order review

Checkout

Complete your order by reviewing items, entering details (if needed), and proceeding to payment.

Checkout Flow

Dine-In Checkout

For table orders:

Step 1: Review confirmed items on your bill

Step 2: Add tip (optional)

Step 3: Select payment method

Step 4: Complete payment

Step 5: Order complete

No need to enter address or personal details for dine-in.

Pickup Checkout

Step 1: Review cart items

Step 2: Enter your name

Step 3: Enter phone number (for ready notification)

Step 4: Select pickup time (ASAP or scheduled)

Step 5: Add tip (optional)

Step 6: Select payment method

Step 7: Complete payment

Delivery Checkout

Step 1: Review cart items

Step 2: Enter name, phone, email

Step 3: Enter delivery address

Step 4: Select delivery time (ASAP or scheduled)

Step 5: Review delivery fee

Step 6: Add tip (optional)

Step 7: Select payment method

Step 8: Complete payment

Customer Information

For Pickup

FieldRequiredPurpose
NameYesOrder identification
PhoneYesReady notification
EmailOptionalConfirmation receipt

For Delivery

FieldRequiredPurpose
NameYesOrder identification
PhoneYesDelivery coordination
EmailOptionalReceipt and tracking
AddressYesDelivery location

Dine-In

  • No customer details required
  • Table already identified from QR
  • Just pay when ready

Order Review

At checkout, verify:

  • All items correct
  • Quantities right
  • Customizations shown
  • Total accurate

Total Amount

Scheduling Orders

ASAP

Step 1: Leave time set to ASAP

Step 2: Order prepared immediately

Schedule for Later

Step 1: Tap Schedule for Later

Step 2: Select date

Step 3: Choose available time slot

Step 4: Order prepared for scheduled time

Order Notes

Add special instructions:

  • Delivery notes ("Gate code: 1234")
  • Allergy reminders
  • Special requests

Step 1: Find order notes field

Step 2: Enter your instructions

Step 3: Restaurant sees notes with order

Order Summary

At checkout you see:

LineDescription
ItemsEach item and price
SubtotalBefore fees and tax
TaxCalculated amount
Delivery FeeIf delivery order
TipIf added
DiscountsIf promo applied
TotalFinal amount

Applying Promo Codes

Step 1: Find promo code field

Step 2: Enter code

Step 3: Tap Apply

Step 4: Discount shown on total

Code Types

TypeExample
Percentage10% off
Fixed amount€5 off
Free deliveryDelivery fee waived

Proceeding to Payment

Step 1: Review all details

Step 2: Confirm total is correct

Step 3: Tap Pay or Complete Order

Step 4: Payment screen opens

Troubleshooting

Checkout Button Disabled

CauseSolution
Cart emptyAdd items
Below minimumOrder more to meet minimum
Missing fieldFill required fields
Outside hoursOrder during open hours

Address Not Accepted

CauseSolution
Outside delivery zoneCheck delivery area
IncompleteAdd full address with postal code
Invalid formatUse suggested format

Promo Code Not Working

CauseSolution
ExpiredCode no longer valid
Minimum not metIncrease order amount
Already usedOne-time codes can't be reused
Wrong codeCheck spelling

Can't Schedule Order

CauseSolution
Time unavailableKitchen at capacity
Outside hoursSelect during open hours
Too soonAllow minimum prep time