Table Reservations

Book a table at the restaurant online by selecting your preferred date, time, and party size.

Accessing Reservations

Step 1: Click Reservations in the header navigation

Step 2: Or click the Reserve a Table button on the menu page

Making a Reservation

Step 1: Select Date

Step 1: Click on the date picker

Step 2: Choose your preferred date from the calendar

Step 3: Unavailable dates are grayed out

Step 2: Select Time

Step 1: View available time slots for your selected date

Step 2: Click on your preferred time

Step 3: Time slots are based on restaurant availability

Step 3: Enter Party Size

Step 1: Select or enter the number of guests

Step 2: Larger groups may need to call directly

Step 3: Maximum party size depends on restaurant settings

Step 4: Enter Contact Details

Step 1: Enter your name (required)

Step 2: Enter your email (for confirmation)

Step 3: Enter your phone number (required)

Step 5: Add Special Requests

Enter any special requirements:

• Birthday celebration
• High chair needed
• Accessibility requirements
• Dietary restrictions
• Preferred seating area

Step 6: Confirm Booking

Step 1: Review all reservation details

Step 2: Click Book Table or Confirm Reservation

Step 3: Confirmation page displays with booking reference

Step 4: Confirmation email sent to your address

Confirmation Process

Automatic Confirmation

• Booking confirmed immediately
• Confirmation email sent
• No staff action needed

Manual Confirmation

• Some restaurants review bookings first
• You receive a "pending" confirmation
• Staff confirms and you're notified
• Check email for final confirmation

Reservation Confirmation Email

Your email includes:

• Reservation date and time
• Party size
• Restaurant address with map link
• Confirmation number
• Cancellation link
• Add to calendar button

Managing Your Reservation

Viewing Reservations (Logged-in Users)

Step 1: Log into your account

Step 2: Go to Account → Reservations

Step 3: View all upcoming and past reservations

Canceling a Reservation

Step 1: Click the cancellation link in your confirmation email

Step 2: Or go to Account → Reservations → Cancel

Step 3: Confirm cancellation

Step 4: Cancellation confirmation sent

Modifying a Reservation

Step 1: Cancel the existing reservation

Step 2: Create a new booking with updated details

Step 3: Or contact the restaurant directly

Availability System

How Availability Works

• Based on restaurant capacity
• Table configurations considered
• Existing reservations factored in
• Buffer time between seatings

Time Slot Display

Available times shown based on:

• Restaurant operating hours
• Kitchen capacity
• Existing bookings
• Minimum advance booking time

Cancellation Policy

Online Cancellation

• Cancel via link in confirmation email
• Deadline varies by restaurant (e.g., 24 hours before)
• After deadline, call restaurant directly

No-Show Policy

• Restaurants may track no-shows
• Repeat no-shows may require deposits
• Please cancel if plans change

Booking Rules

Troubleshooting

No Times Available

Didn't Receive Confirmation

Can't Cancel Online

Can't Find Reservation