Platform Overview

Fleksa provides a complete technology stack for restaurants, organized into three product groups plus a Developer Hub.

Product Groups

Product Group	What It Does	Who Uses It
Restaurant Ops	Partner portal for managing menus, orders, analytics, settings, marketing, and billing	Restaurant owners and managers
End-Customer	Restaurant websites and QR ordering that customers interact with	Diners and online customers
Restaurant POS	Point-of-sale terminal, kitchen display system (KDS), and self-service kiosk	Waitstaff, kitchen staff, cashiers

The central management hub where restaurant owners control everything:

Menu Management -- Create and organize your digital menu with categories, items, modifiers, and allergen info
Order Management -- View, accept, and track all orders across channels (website, QR, POS, third-party)
Analytics & Reports -- Revenue dashboards, order summaries, and exportable reports
Customer Segments -- Group customers by behavior for targeted marketing
Settings -- Business hours, delivery zones, payment methods, staff permissions, and device management
Website Builder -- Design and publish your restaurant website directly from the portal

What your customers see and use:

Restaurant Website -- SEO-optimized website with online ordering, menu browsing, and reservations
QR Ordering (PayPerSe) -- Scan a table QR code to browse the menu, order, and pay from a phone
Checkout & Payments -- Secure payment processing with Stripe (card, Apple Pay, Google Pay)

Hardware and software for in-house operations:

POS Terminal -- Take orders, process payments (card, cash, Tap-to-Pay), and manage tables
Kitchen Display (KDS) -- Digital order tickets with timers, priority sorting, and completion tracking
Kiosk -- Self-service ordering screen for quick-service restaurants

Fleksa powers three brands from a shared technology platform:

Brand	Focus	Markets
Fleksa	Full restaurant platform (website, POS, ordering, marketing)	Germany, USA, Europe
vGrubs	US marketplace-focused brand for restaurant online ordering	USA
eezpos	POS-focused brand for in-house restaurant operations	Germany

All three brands share the same backend, APIs, and core features. The difference is branding, default configurations, and go-to-market focus.

As a restaurant partner, you will use one brand based on your region and needs. The documentation applies to all three unless noted otherwise.

Market	Currency	Tax System	Payment Processing	Compliance
Germany	EUR	MwSt (7%/19%)	Stripe, EC Cash	TSE (KassenSichV), DSFinV-K, GDPR
USA	USD	Sales tax (varies by state)	Stripe	PCI DSS

Key differences between DE and US:

Tax calculation -- Germany uses tax-inclusive pricing; the US uses tax-exclusive pricing
Tipping -- Auto-gratuity is available for US dine-in orders only
Dual pricing -- Card surcharge feature available in the US (not applied to cash or EC Cash)
Fiscal compliance -- German restaurants require TSE hardware for receipt signing

For developers building integrations or custom solutions:

REST API -- Full access to menus, orders, payments, and shop configuration
Webhooks -- Real-time notifications for order status changes and payment events
Authentication -- JWT-based API access

See the Quick Start for Developers to get started with the API.

Set up your restaurant on Fleksa in 4 steps

Make your first API call

Step-by-step guides for common tasks