Order Customization

Let customers customize their orders exactly how they want them.

Customization Options

Size Selection

• Small, Medium, Large
• Regular, Family Size
• Custom size names

Add-Ons & Toppings

• Extra cheese, bacon, avocado
• Premium toppings with extra cost
• Grouped by category

Modifications

• No onions, extra sauce
• Cooking preferences (rare, medium, well-done)
• Allergy-related removals

Combos & Meals

• Upgrade to combo/meal
• Choose sides
• Choose drinks
• Bundle discounts applied automatically

How Customers Customize

1. Tap product to open detail view
2. Select size (if applicable)
3. Choose required options - marked with asterisk
4. Add optional extras - toppings, sides
5. Enter special requests - text field for notes
6. See updated price - reflects all choices
7. Add to cart

Setting Up Customizations

In Partner Portal:

Create Option Groups

1. Go to Menu → Option Groups
2. Create group (e.g., "Burger Toppings")
3. Add options with prices
4. Set min/max selections

Assign to Products

1. Edit a menu item
2. Add option groups
3. Set required vs. optional
4. Set display order

Option Group Settings

Pricing

Extra Cost Options

• Each option can have a price
• Price adds to base item price
• Customer sees running total

Included Options

• Set options as included (no extra cost)
• Common for "choose your side" scenarios

Price Display

Cheeseburger              €8.99
  + Extra Cheese          €1.00
  + Bacon                 €1.50
  + Large Size            €2.00
  ─────────────────────────────
  Total                  €13.49

Special Requests

Customers can type special instructions:

• "No mayo"
• "Cut in half"
• "Extra napkins"

These appear:

• On kitchen display
• On printed receipt
• In order details

Troubleshooting

Options Not Showing

Wrong Prices

Required Options Blocking Checkout