To check a sticky order button, open your restaurant website on a small phone and scroll through the page. Look for menu text, links, consent choices, and other controls hidden beneath the button. Then repeat the check with a keyboard, with larger text, and at the ordering destination. A button that looks fine at the top of the home page can still obstruct a guest lower down.
The question is not where the order button should sit. It is whether the button remains usable without stopping someone from reading or using the rest of the page. A quick check can reveal problems; fixing them may require your website provider or developer.
Test the button across screen sizes
Start with the pages guests actually use: the home page, menu, location or hours page, and any page that leads to ordering. Check each page at the top, in the middle, and at the bottom. A fixed button may cover the final line of a menu or a footer link only when you reach the end.
Use at least one small phone and one larger phone if you have them. Turn each device from portrait to landscape. Also try larger text and the browser’s zoom controls. Browser resizing on a computer is useful for an initial check, but it does not replace looking at a real phone, where browser bars, touch targets, and on-screen keyboards can change the available space.
Ask the person who manages your site for a list of pages with the sticky button and any settings that control its size or position. Ask your ordering provider whether the button leads to a page on your site or to a separate ordering experience. The owner or manager can identify the pages guests rely on most; the site provider can help change the layout if a control is covered.
For each check, look at more than whether the button is visible. Can you read the content behind or near it? Can you tap the nearest link without hitting the order button instead? Can you scroll far enough to bring the last item fully above the fixed area? Take a screenshot and note the device, orientation, page, and scroll position when something fails.
Check consent and accessibility controls
Consent banners, chat controls, accessibility tools, and the order button may all compete for the same part of a phone screen. Open the site in a fresh browser session so you can see the consent notice if the site displays one. Check whether every available choice is visible and can be selected without the order button sitting on top of it.
Then dismiss or make a choice in the notice and check the page again. A layout can work with the notice open but leave a different control covered after it closes. If your site has a floating accessibility or chat control, try opening it and closing it. Check that its panel does not hide the order button or essential page controls, and that the order button does not prevent the panel from being used.
There is a trade-off: a larger order button can be easier to tap, but it also occupies more screen space. Moving or reducing it may expose the menu while making the action harder to find or tap. Ask the provider to show you the revised layout on a small screen rather than accepting a desktop screenshot.
Hypothetical example: A neighborhood restaurant has a fixed order button at the bottom of its menu page. On a small phone, the button covers the last menu item and part of a consent choice. The owner can record both failures, including a screenshot with the notice open and another at the bottom of the menu. A useful fix would make the consent choice tappable and let the last item scroll completely into view. The owner should retest both conditions after the change, not just check that the button still looks prominent.
Verify keyboard focus and scrolling
Some guests navigate without tapping every control. Connect a keyboard to a phone if you have one, or use keyboard navigation in a desktop browser as an additional check. Press Tab to move through links and controls, and Shift+Tab to move backward. Look for a visible focus indicator around each item. When focus reaches a link near the bottom of the screen, the link and its indicator should not disappear behind the sticky button.
Activate the order button with the keyboard and check that it opens the intended destination. Then return and continue through the remaining controls. If focus seems to vanish, scroll cautiously and see whether the focused item is underneath the button. Record the page and the control immediately before focus became hard to see; that gives a developer a useful starting point.
Also tap into any search or form field on the page to bring up the phone’s on-screen keyboard. Check whether the field, its label, and the next control remain visible and usable. Close the keyboard and check whether the page and sticky button return to a usable state. Try scrolling both slowly and quickly, including to the very bottom. If a button overlaps content, ask whether the page can reserve enough space for it while still keeping the action reachable.
A keyboard check on a desktop browser can help identify focus problems, but it does not reproduce every phone and assistive-technology combination. For a broader accessibility assessment, ask a qualified specialist to review the site with the devices and tools relevant to your guests.
Use an obstruction matrix and compare the destination
The matrix below turns the checks into a pass-or-fix list. Run each row on the pages and devices that matter to your restaurant. A pass means the named content or control is visible and usable in that condition, not merely that the order button appears on screen.
| Condition | Check | Pass looks like | If it fails |
|---|---|---|---|
| Small phone, page bottom | Scroll through the menu and footer. | Last items and links can be read and tapped. | Record the covered item and ask for space below the content. |
| Consent notice open | Try each visible choice without selecting an unintended control. | Choices and order button do not obstruct each other. | Capture the overlap and ask how the controls will be separated. |
| Keyboard navigation | Tab forward and backward near the fixed button. | Focus remains visible and the focused control can be used. | Note the focus sequence and ask for a keyboard retest. |
| Ordering destination | Follow the button and inspect menu, cart, and checkout controls. | Required controls remain visible and usable as you scroll. | Record the destination and ask which provider owns the fix. |
The destination matters because a clear button can lead to a page with its own fixed cart bar, pop-up, or footer. Follow the same small-screen checks after opening the ordering page. Can a guest see item options, close a panel, review the cart, and reach the next step? Check whether returning to the restaurant page leaves the guest in a sensible place.
For practice, use a provider’s demo or test environment where available. Confirm that the scenario cannot create a real order, card payment, guest message, or courier dispatch. If no safe test environment is available, stop before submitting anything and ask the provider to demonstrate the remaining steps. A simulated check is not a live service pilot; it cannot establish how the full process performs during service.
If the website and ordering pages have different providers, send each a description of the issue and ask who controls the affected page. For a wider purchase decision, use the restaurant website builder comparison and check who owns your domain before changing providers.
Next step: Run the matrix on your current site, save any screenshots, and send the failures to the person responsible for the page. If you are considering a change, ask Fleksa about its restaurant website and online ordering options, including verified availability in the US and how your setup would handle the checks above.
Frequently asked questions
Does a sticky order button always block content?
No. The result depends on the page layout, screen size, text settings, and other controls. Test the bottom of each important page as well as the initial view.
Is resizing a desktop browser enough?
It is a useful first check, but a real phone can expose different issues with touch, browser bars, orientation, and the on-screen keyboard. Use both when possible.
Should I place a real order to test the button?
Not for a practice scenario. Use a safe demo or test environment that cannot trigger a real payment, message, order, or dispatch. If one is unavailable, stop before submission and ask for a demonstration.
