Fleksa
How-To Guides

How to Configure Delivery Zones

Quick guide to setting up delivery areas and fees for your restaurant

How to Configure Delivery Zones

Set up where you deliver and how much you charge.

Open Partner Portal

Go to partner.fleksa.com and select your restaurant.

Go to Settings → Delivery or Delivery Areas.

Add Delivery Zone

Click Add Zone and draw the area on the map, or enter postal codes manually.

Set Delivery Fee

Configure the fee for each zone:

  • Fixed fee: e.g., €3 for all orders in this zone
  • Distance-based: e.g., €0.50 per km from your restaurant
  • Order-based: Different fees based on order total (e.g., free delivery over €30)

Set Minimum Order (Optional)

Set a minimum order amount for delivery (e.g., €15). Orders below this amount won't be accepted for delivery.

Save and Enable

Save your zones and enable delivery in your order settings.

Zone Types

TypeBest ForHow It Works
RadiusSimple coverage areaCircle around your restaurant (e.g., 5 km)
Postal codesCity-based areasEnter specific postal codes you deliver to
Custom polygonComplex boundariesDraw on map to follow rivers, highways, neighborhoods

Multiple Zones

You can create multiple zones with different fees:

ZoneAreaFeeMin Order
Zone 10–3 km€2.00€10
Zone 23–6 km€4.00€20
Zone 36–10 km€6.00€30

Start with a smaller delivery area and expand as your delivery operations become more efficient. It's better to deliver well in a small area than poorly in a large one.

Tips

  • Higher fees for distant zones help cover driver costs
  • Set realistic minimum orders to ensure each delivery is profitable
  • Review delivery times regularly — if orders to Zone 3 consistently arrive late, consider shrinking it
  • Enable "free delivery" thresholds (e.g., free over €30) to increase average order value

Full Guide

See Settings & Configuration for complete delivery setup documentation.