Cookie Policy
Cookies and tracking technologies used on Fleksa websites
Fleksa, Inc. Effective: December 2024
This policy supplements our Privacy Policy and explains how Fleksa uses cookies, pixels, local storage, and similar technologies on our websites and dashboard.
1. What are cookies?
Cookies are small text files stored on your device by your browser. They are used for authentication, security, preference storage, and analytics.
2. Managing preferences
You can manage your cookie preferences any time via the "Cookie Settings" link in the footer, or through your browser settings. Disabling necessary cookies will prevent the platform from functioning correctly.
3. Cookies we use
3.1 Strictly necessary (no consent required)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
fleksa_cookie_consent (local storage) | Fleksa | Stores your cookie choice | until cleared |
fleksa_ads_consent (local storage) | Fleksa | Stores your advertising choice | until cleared |
NEXT_LOCALE | Fleksa | Selected language | 12 months |
3.2 Analytics and support chat (consent required)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga, _ga_*, _gid, _gat_* | Google LLC (Google Analytics) | Usage statistics | _ga: 2 years, _gid: 24 hours, _gat: 1 minute |
cw_conversation | Fleksa (Chatwoot, self-hosted) | Support chat history | up to 6 months |
fleksa_attribution (local storage) | Fleksa | Source of your enquiry (e.g., campaign) | until withdrawn |
If you decline or withdraw consent, we do not load Google Analytics or the chat, and we remove these entries.
3.3 Marketing (consent required)
With your separate advertising consent, our review-request page uses the Meta Pixel and Meta's Conversions API to measure page visits and requests. Meta may receive device and browser information, page and button activity, and form-related information. Meta may use _fbp and _fbc cookies. You can change your choice through Cookie Settings. If Global Privacy Control is enabled, we do not load the Meta Pixel.
3.4 Embedded content
When you view embedded content (YouTube, Google Maps, LinkedIn Insight Tag), those providers may set their own cookies subject to their own policies.
4. International transfers
Where cookies are set by providers in countries other than your own (e.g., U.S. providers serving EU residents), transfers rely on the EU-US Data Privacy Framework and/or EU Standard Contractual Clauses.
5. Do Not Track and Global Privacy Control
Fleksa honors Global Privacy Control (GPC) signals as an opt-out of sale/share for California, Colorado, and Connecticut residents where the law treats it as a valid opt-out.
6. Your rights
- Access, correct, delete, and port your personal data (see Privacy Policy)
- Opt out of sale/share where applicable
- Withdraw consent at any time (effective going forward)