Printing

Fleksa POS supports multiple printer types for kitchen tickets and customer receipts. Configure printers for different stations and print types.

Printer Types

Supported Printer Connections

• USB - Direct connection to POS device
• Network/WiFi - Wireless printing over local network
• Bluetooth - Portable printer connection
• Sunmi Built-in - Integrated printer on Sunmi devices

Configuring a Printer

Step 1: Go to Settings from the left sidebar

Step 2: Select Printer Settings

Step 3: Tap Add Printer or select existing printer

Step 4: Choose connection type (USB, Network, Bluetooth)

Step 5: Enter printer details:

• Printer name
• IP address (for network printers)
• Paper width (58mm or 80mm)

Step 6: Test print to verify connection

Kitchen Printing (KT Print)

Send orders to the kitchen with one tap:

Step 1: Add items to an order

Step 2: Tap KT Print button

Step 3: Ticket prints in the kitchen

Kitchen tickets show:

• Order number
• Table number (for dine-in)
• Items with quantities
• Modifications and special requests
• Time stamp

Receipt Printing

Print customer receipts at checkout:

Step 1: Complete the payment

Step 2: Tap Print Receipt when prompted

Step 3: Receipt prints automatically

Receipts include:

• Restaurant name and address
• Order items with prices
• Tax breakdown
• Total paid
• Payment method
• Date and time
• TSS/QR code (for German compliance)

Print Settings

Configure printing behavior:

Multiple Kitchen Printers

Route items to different stations:

Setup:

1. Configure printer for each station (Kitchen, Bar, etc.)
2. Assign menu categories to printers
3. Food items → Kitchen printer
4. Drinks → Bar printer

How It Works:

• When order contains mixed items
• Each item prints at its assigned station
• Kitchen gets food items
• Bar gets drink items

Bluetooth Printer Setup

For portable receipt printers:

Step 1: Turn on the Bluetooth printer

Step 2: Go to Settings > Printer Settings

Step 3: Select Bluetooth connection type

Step 4: Scan for available devices

Step 5: Pair with your printer

Step 6: Test print to confirm

Troubleshooting

Printer Not Found:

• Check power and connections
• Verify network/Bluetooth is enabled
• Restart printer and POS
• Re-configure printer settings

Print Quality Issues:

• Clean printer head
• Replace paper roll
• Check paper alignment
• Adjust print density in settings

Missing Items on Ticket:

• Verify category-to-printer assignment
• Check if items were added to order
• Review printer routing settings

Best Practices

Kitchen Efficiency:

• Use large font for kitchen tickets
• Include order number prominently
• Print modifications in bold
• Consider ticket colors for order types

Receipt Quality:

• Use thermal paper rated for your printer
• Replace paper before it runs out
• Keep printer clean for clear prints
• Store paper away from heat