Managing Orders

Learn how to mark items as ready, complete orders, and manage your kitchen workflow.

Basic Actions

Mark Item Ready

Tap an individual item to mark it as prepared. The item will show a checkmark.

Bump Order (Complete)

When all items are ready, tap the Bump button or swipe the order card to remove it from the screen.

Recall Order

Accidentally bumped an order? Tap the Recall button to bring back recently completed orders.

Order Workflow

New Order → In Progress → Ready → Bumped
    ↓           ↓          ↓        ↓
  (White)    (Yellow)   (Green)  (Hidden)

Step-by-Step

1. Order arrives - Appears on screen with audio alert
2. Start cooking - Tap order to acknowledge (optional)
3. Mark items done - Tap each item as you complete it
4. Bump when ready - Remove from screen, notifies front-of-house

Partial Orders

For large orders, you can mark items ready as they're completed:

1. Tap individual items to mark them done
2. Front-of-house sees which items are ready
3. They can serve partial orders or wait for all items
4. Bump the order when the last item is complete

Priority Orders

Rush Orders

Orders marked as "Rush" appear with a special indicator. Prioritize these.

VIP Orders

VIP customer orders may be highlighted. Check with management for handling.

Multi-Station Workflow

When using multiple kitchen stations:

1. Each station sees only their items
2. Mark your station's items ready when done
3. Order auto-bumps when ALL stations complete their items
4. Station progress is visible to all stations

Keyboard Shortcuts

If using a keyboard:

Troubleshooting