Getting Started
Scan a QR code, access the menu, and start ordering at your table
Getting Started
Scan the QR code at your table to start ordering food and drinks directly from your phone.
Scanning the QR Code
Step 1: Find the QR code on your table (typically on a stand or sticker)
Step 2: Open your phone's camera app
Step 3: Point your camera at the QR code
Step 4: Tap the notification that appears to open the ordering page

What Happens When You Scan
When you scan the table QR code:
- Your session links to that specific table
- The restaurant's menu loads automatically
- Table number is captured (no need to enter it)
- Kitchen knows where to deliver your order
Ordering Options
Guest Checkout (No Account)
- Order without creating an account
- Enter phone number for order updates
- Fastest option for first-time customers
- No saved information between visits
With an Account
If you create an account:
- Order history saved
- Favorites for quick reordering
- Loyalty points earned
- Saved payment methods
Account Benefits
| Feature | Guest | Account |
|---|---|---|
| Place orders | Yes | Yes |
| Order tracking | Yes | Yes |
| Saved addresses | No | Yes |
| Saved payment methods | No | Yes |
| Order history | No | Yes |
| Loyalty points | No | Yes |
| Favorites | No | Yes |
Creating an Account
During Checkout
Step 1: At checkout, tap Create Account
Step 2: Enter your email address
Step 3: Create a password
Step 4: Verify your phone number
Step 5: Account created
Before Ordering
Step 1: Tap Sign Up on the landing page
Step 2: Enter email, password, and phone
Step 3: Receive verification code via SMS
Step 4: Enter code to verify
Step 5: Start ordering with full features
Social Login
Sign in quickly with:
- Sign in with Google
- Sign in with Apple (on iOS)
One-tap login without passwords.
Table-Linked Sessions
When you scan a table QR code:
- Session automatically linked to that table
- Order tagged with table number
- Kitchen knows where to deliver
- No need to enter table number manually
Phone Verification
Used for:
- Guest checkout identification
- Order status SMS notifications
- Account recovery
- Fraud prevention
How It Works
Step 1: Enter your phone number
Step 2: Receive SMS with verification code
Step 3: Enter the code to verify
Step 4: Proceed with your order
Multiple Devices at One Table
Multiple people can scan the same table QR:
- Each device sees the table order
- Orders go to the same table bill
- Split payment supported
- Real-time sync between devices
Session Expiration
Your session remains active while you're at the table:
- Cart preserved during your visit
- Session expires after 30 minutes of inactivity
- Re-scan QR to start fresh if expired
Troubleshooting
QR Code Won't Scan
| Cause | Solution |
|---|---|
| Poor lighting | Move to better light |
| Camera dirty | Clean camera lens |
| Too close/far | Adjust distance from QR code |
| Damaged QR | Ask staff for help |
Can't Log In
| Cause | Solution |
|---|---|
| Wrong password | Use "Forgot Password" |
| Email not found | Check spelling or sign up |
| Verification code not received | Wait 60 seconds, try again |
Session Expired
| Cause | Solution |
|---|---|
| Inactive too long | Re-scan the QR code |
| Browser closed | Scan again to continue |
| Different browser | Use same browser or re-scan |
Wrong Table Shown
| Cause | Solution |
|---|---|
| Scanned wrong QR | Scan the QR at your table |
| Table reassigned | Ask staff to help |
| Old session | Clear browser and re-scan |