Payment
Pay for your order with card, digital wallets, or cash
Payment
Complete your order by paying with card, digital wallets, PayPal, or cash.
Payment Methods
Card Payments (Stripe)
Step 1: Select Card or Stripe
Step 2: Enter card number
Step 3: Enter expiry date and CVV
Step 4: Complete 3D Secure verification if prompted
Step 5: Payment processed
Apple Pay
Step 1: Tap Apple Pay button
Step 2: Authenticate with Face ID or Touch ID
Step 3: Payment complete
Works on iPhone and iPad with Safari.
Google Pay
Step 1: Tap Google Pay button
Step 2: Select card from Google Wallet
Step 3: Authenticate
Step 4: Payment complete
Works on Android with Chrome.
PayPal
Step 1: Select PayPal
Step 2: Redirected to PayPal login
Step 3: Log in and authorize
Step 4: Returned to confirmation
Cash
Step 1: Select Cash payment
Step 2: Order confirmed without payment
Step 3: Pay staff when order arrives or at counter
Adding a Tip
Before payment, you can add a tip:
Step 1: View suggested tip amounts
Step 2: Tap a percentage (e.g., 10%, 15%, 20%)
Step 3: Or enter a custom amount
Step 4: Tip added to total
Tip Options
- Preset percentages based on subtotal
- Custom amount entry
- "No tip" option available
- Goes directly to restaurant staff
Split Bill
Pay separately for group orders at the same table.
Pay for Your Items
Step 1: Tap Split Bill at checkout
Step 2: Select Pay for Your Items
Step 3: Check the items you ordered
Step 4: Review your portion
Step 5: Add tip for your portion
Step 6: Pay for selected items
Step 7: Remaining items available for others to pay
Divide Equally
Step 1: Tap Split Bill
Step 2: Select Divide Equally
Step 3: Choose number of people
Step 4: Each person pays their equal share
Step 5: Add tip per person
Step 6: Complete your payment
Split Bill Rules
| Rule | Description |
|---|---|
| Items lock | Selected items locked to prevent double payment |
| Real-time sync | Others see what's been paid |
| Partial payment | Pay any time until bill is cleared |
| Multiple methods | Each person can use different payment method |
Payment Confirmation
After successful payment:
Step 1: Confirmation screen displays
Step 2: Order number shown
Step 3: Receipt available
What You'll See
- Order confirmation message
- Order/kitchen number
- Items paid for
- Total amount charged
- Receipt option
Order Total Breakdown
| Line | Description |
|---|---|
| Subtotal | Sum of items |
| Tax | Calculated tax amount |
| Delivery Fee | If delivery order |
| Tip | If added |
| Discount | If promo applied |
| Total | Final charge amount |
Payment Security
All payments are:
- PCI-DSS compliant
- Encrypted with SSL
- Processed by Stripe
- Card data never stored on device
3D Secure
For added security:
- Bank verification may be required
- Pop-up asks for authentication
- Complete to finalize payment
Troubleshooting
Payment Declined
| Cause | Solution |
|---|---|
| Insufficient funds | Try a different card |
| Card blocked | Contact your bank |
| Wrong details | Re-enter card information |
| 3D Secure failed | Complete bank verification |
Apple Pay Not Showing
| Cause | Solution |
|---|---|
| Not on Safari | Use Safari browser |
| No cards in wallet | Add card to Apple Wallet |
| Unsupported device | Use manual card entry |
Payment Stuck
| Cause | Solution |
|---|---|
| Network issue | Wait, don't refresh |
| Bank verification | Complete 3D Secure prompt |
| Session timeout | May need to restart |
Split Bill Issues
| Cause | Solution |
|---|---|
| Items locked | Someone else selected them |
| Wrong amount | Refresh to see updated bill |
| Can't find items | Check if already paid |
Double Charged
| Cause | Solution |
|---|---|
| Network glitch | Usually only one charge goes through |
| Pending transaction | Second often drops after 24 hours |
| Real duplicate | Contact restaurant for refund |