Restaurant Selection
Multi-location and multi-brand restaurant selection for QR ordering
Restaurant Selection
For restaurant groups with multiple locations or brands, select which restaurant to order from.
How It Works
Single Location (Most Common)
When you scan a table QR code:
- Goes directly to that restaurant's menu
- No selection needed
- Table already identified
- Start ordering immediately
Multiple Locations
If the QR code serves multiple locations:
Step 1: Landing page shows available locations
Step 2: Select your location from the list
Step 3: Menu loads for that restaurant
Step 4: Proceed to browse and order
Multi-Brand Groups
For restaurant groups with different concepts:
Step 1: Select the brand you want to order from
Step 2: Choose location if multiple exist
Step 3: Menu displays for that brand
Location Detection Methods
Automatic (GPS)
Step 1: Allow location access when prompted
Step 2: Nearest restaurant automatically suggested
Step 3: Tap to confirm or change
Manual Selection
Step 1: View list of all locations
Step 2: Search by name or address
Step 3: Select your location
Step 4: Proceed to menu
QR Code Linked (Most Common)
Best practice for dine-in:
- QR code pre-linked to specific location
- No selection needed
- Customer goes straight to menu
- Table number automatic
Setting Up for Customers
For restaurant operators, each location should have:
| Setting | Description |
|---|---|
| Location name | Display name customers see |
| Address | Full street address |
| Operating hours | When QR ordering is active |
| QR codes | Table-specific codes |
Multi-Brand Configuration
For different restaurant brands:
| Setting | Description |
|---|---|
| Brand name | Display name for customers |
| Brand logo | Shown on selection screen |
| Menu | Each brand has unique menu |
| Colors | Brand-specific styling |
Customer Experience
Best Practice
- Table-specific QR codes
- Pre-linked to correct location
- Skip selection screen entirely
- Fastest path to ordering
When Selection Needed
- Generic QR for whole group
- Customer opened link directly
- Location needs to be changed
Troubleshooting
Wrong Location Showing
| Cause | Solution |
|---|---|
| Wrong QR scanned | Scan the correct table QR |
| Cache issue | Clear browser and re-scan |
| GPS inaccurate | Select location manually |
Location Not Available
| Cause | Solution |
|---|---|
| Location disabled | Ask staff for assistance |
| QR ordering off | May not be enabled at this location |
| Outside hours | Check if restaurant is open |
Can't Find Location
| Cause | Solution |
|---|---|
| Not listed | May not offer QR ordering |
| Different name | Try searching by address |
| Technical issue | Ask staff for correct QR |