Integration Settings

Integration Settings connects your restaurant to third-party platforms including delivery services, POS systems, order aggregators, and Google services.

Accessing Integrations

Step 1: Click Settings in the sidebar

Step 2: Click Integrations

Step 3: View all available integrations

Step 4: Click any integration to configure

Available Integrations

Google Orders Integration

Connect to Google Food Ordering:

Step 1: Find Google Orders in the list

Step 2: Click Connect

Step 3: Sign in with your Google account

Step 4: Select your business location

Step 5: Configure menu sync settings

Step 6: Enable the integration

Step 7: Orders from Google appear in your dashboard

MergePort Integration

Connect external POS systems:

Step 1: Find MergePort in the list

Step 2: Click Configure

Step 3: Enter your MergePort API credentials

Step 4: Map menu items if required

Step 5: Test the connection

Step 6: Enable sync

First Delivery Integration

Connect delivery service:

Step 1: Find First Delivery

Step 2: Click Connect

Step 3: Enter your First Delivery account details

Step 4: Configure delivery settings:

• Auto-assign drivers
• Delivery zones
• Notifications

Step 5: Save and enable

Kitchen Hub Integration

Aggregate orders from multiple platforms:

Step 1: Find Kitchen Hub

Step 2: Click Connect

Step 3: Log in with Kitchen Hub credentials

Step 4: Select which platforms to aggregate

Step 5: Configure order routing

Step 6: Enable integration

Orders from connected platforms will appear in your dashboard.

Win Order Integration

Connect Win Order POS:

Step 1: Find Win Order

Step 2: Click Configure

Step 3: Enter API credentials

Step 4: Test connection

Step 5: Enable sync

RWG Integration (Google Reserve)

Accept reservations through Google:

Step 1: Find RWG

Step 2: Click Connect

Step 3: Link your Google Business Profile

Step 4: Configure reservation settings:

• Available times
• Party sizes
• Table allocation

Step 5: Enable Google Reserve

Reservations from Google appear in your reservation system.

vGrub Integration

Connect to vGrub delivery platform:

Step 1: Find vGrub

Step 2: Click Connect

Step 3: Enter vGrub credentials

Step 4: Sync menu

Step 5: Configure order settings

Step 6: Enable integration

Managing Integration Status

Check if integrations are working:

Troubleshooting Integrations

Connection Failed

Step 1: Check your credentials are correct

Step 2: Verify the third-party service is available

Step 3: Try disconnecting and reconnecting

Step 4: Contact support if issues persist

Orders Not Syncing

Step 1: Verify integration status is "Connected"

Step 2: Check for error messages

Step 3: Verify menu is properly mapped

Step 4: Test with a small order

Menu Sync Issues

Step 1: Check menu mapping configuration

Step 2: Verify all required fields are filled

Step 3: Re-sync menu manually

Step 4: Check for item restrictions

Disabling an Integration

Step 1: Find the integration

Step 2: Click the settings/gear icon

Step 3: Toggle Enabled to OFF

Step 4: Confirm disable

Integration will stop sending/receiving data.

Removing an Integration

Step 1: Find the integration

Step 2: Click Disconnect

Step 3: Confirm removal

Step 4: Credentials are removed

Integration Notifications

Get alerts for integration issues:

Step 1: Go to Settings > Notifications

Step 2: Enable integration alerts

Step 3: Choose notification method (email/push)

Step 4: Save settings

Best Practices

Setting up:

• Test each integration before going live
• Start with one platform at a time
• Verify menu sync is correct
• Train staff on order sources

Ongoing maintenance:

• Monitor integration status daily
• Check for sync errors
• Update credentials before they expire
• Keep integrations up to date

Troubleshooting:

• Document integration credentials securely
• Know support contacts for each platform
• Have fallback plans for outages