POS Device Management

POS Device Management lets you register, monitor, and configure all your Fleksa devices including Payperse-Waiter POS terminals, KDS (Kitchen Display System) screens, and self-service kiosks.

Accessing Device Management

Step 1: Click Settings in the sidebar

Step 2: Click Devices or POS Devices

Step 3: View all registered devices

Device Types

Viewing Registered Devices

Step 1: Open POS Device Management

Step 2: See all your devices listed:

Step 3: Each device shows:

• Device name
• Device type
• Status (online/offline)
• Last active time
• Assigned location

Adding a New POS Device

Step 1: Click Add Device button

Step 2: Select device type:

• POS (Payperse-Waiter)
• KDS
• Kiosk

Step 3: Generate pairing code

Step 4: On your device, open the Payperse-Waiter app

Step 5: Enter the pairing code displayed

Step 6: Device connects to your account

Step 7: Name the device (e.g., "Counter 1", "Kitchen Display")

Step 8: Device is ready to use

Adding a KDS Device

Step 1: Click Add Device

Step 2: Select KDS

Step 3: Generate pairing code

Step 4: On your KDS screen, enter the code

Step 5: Configure display settings:

• Which order types to show
• Sort order
• Alert sounds

Step 6: Save configuration

Adding a Kiosk Device

Step 1: Click Add Device

Step 2: Select Kiosk

Step 3: Generate pairing code

Step 4: On your kiosk, enter the code

Step 5: Configure kiosk settings:

• Menu display
• Payment options
• Receipt printing

Step 6: Save and activate

Monitoring Device Status

Track device health in real-time:

Step 1: View device list

Step 2: Check status indicators

Step 3: Click device for detailed info:

• Connection history
• Last order processed
• Software version

Editing Device Settings

Step 1: Find device in list

Step 2: Click the device name or edit icon

Step 3: Update settings:

• Device name
• Assigned area/location
• Printer assignments
• Display preferences

Step 4: Click Save

Removing a Device

Step 1: Find device in list

Step 2: Click the delete/remove icon

Step 3: Confirm removal

Step 4: Device is disconnected

The device will need to be re-paired to reconnect.

Multi-Device Setup

For restaurants with multiple devices:

Step 1: Name devices clearly:

• "Counter Main"
• "Counter Bar"
• "Server Station 1"
• "Kitchen KDS"

Step 2: Assign to areas for reporting

Step 3: Configure print routing:

• Which printer each device uses
• Kitchen ticket routing

Step 4: Test all devices together

Device Troubleshooting

Device Shows Offline

Step 1: Check device is powered on

Step 2: Verify WiFi connection on device

Step 3: Check internet connectivity

Step 4: Restart the device

Step 5: If still offline, re-pair the device

Device Not Pairing

Step 1: Verify pairing code is current (codes expire)

Step 2: Generate a new code

Step 3: Ensure device is on same network

Step 4: Check firewall settings

Step 5: Try pairing again

Orders Not Appearing on KDS

Step 1: Check KDS is online

Step 2: Verify order type filters

Step 3: Check order routing configuration

Step 4: Test with a new order

Device Security

Keep devices secure:

PIN Protection:

• Set PIN codes on devices
• Require PIN for sensitive operations
• Change PINs regularly

Device Assignment:

• Assign devices to specific users
• Track who uses which device
• Review usage logs

Remote Management:

• Disable lost devices remotely
• Lock devices when not in use
• Update device settings from dashboard

Best Practices

Naming conventions:

• Use clear, descriptive names
• Include location (Counter, Kitchen, Bar)
• Number sequentially if multiple

Monitoring:

• Check device status daily
• Investigate offline devices promptly
• Keep devices updated

Maintenance:

• Restart devices daily (improves stability)
• Keep software updated
• Clean device screens regularly
• Test all functions periodically