User Account

Manage your profile information, saved addresses, order history, and account preferences.

Creating an Account

Sign Up Options

• Email and password
• Sign in with Google
• Sign in with Apple

Sign Up Flow

Step 1: Click the Account icon in the header

Step 2: Click Sign Up or Create Account

Step 3: Choose your sign-up method

Step 4: Enter your details or authenticate with Google/Apple

Step 5: Verify your email (click link in email)

Step 6: Account created and ready to use

Logging In

Step 1: Click the Account icon

Step 2: Enter your email and password

Step 3: Or click Sign in with Google / Sign in with Apple

Step 4: You're logged in and can access your account

Account Features

Profile Information

View and edit:

• Full name
• Email address
• Phone number
• Date of birth (for birthday offers)

Saved Addresses

• Add multiple delivery addresses
• Set a default address
• Edit or delete addresses anytime
• Quick selection at checkout

Order History

• View all past orders
• See order details and receipts
• Track order status
• Reorder favorite items with one click

Saved Payment Methods

• Store cards securely (tokenized)
• Add or remove cards
• Set default payment method
• Quick checkout without re-entering

Favorites

• Save favorite menu items
• Quick access when ordering
• Heart icon to add/remove
• Syncs across devices

Managing Your Profile

Edit Profile

Step 1: Log into your account

Step 2: Go to Account → Profile

Step 3: Update your information

Step 4: Click Save Changes

Change Password

Step 1: Go to Account → Security

Step 2: Enter your current password

Step 3: Enter new password and confirm

Step 4: Click Update Password

Update Email

Step 1: Go to Account → Profile

Step 2: Enter new email address

Step 3: Verify new email via link sent

Step 4: Email updated

Managing Addresses

Add New Address

Step 1: Go to Account → Addresses

Step 2: Click Add Address

Step 3: Enter street, city, postal code

Step 4: Add apartment number or instructions

Step 5: Click Save

Edit Address

Step 1: Find address in list

Step 2: Click Edit

Step 3: Make changes

Step 4: Click Save

Set Default Address

Step 1: Find address you want as default

Step 2: Click Set as Default

Step 3: This address auto-fills at checkout

Delete Address

Step 1: Find address to remove

Step 2: Click Delete

Step 3: Confirm deletion

Viewing Order History

Step 1: Go to Account → My Orders

Step 2: View list of all past orders

Step 3: Click any order to see details

Step 4: View items, prices, and receipt

Reordering

Step 1: Find a past order

Step 2: Click Reorder

Step 3: Items added to cart

Step 4: Proceed to checkout

Notification Preferences

Manage what communications you receive:

• Order confirmation emails
• Order status updates
• Marketing emails and offers
• SMS notifications
• Push notifications (if PWA installed)

Update Preferences

Step 1: Go to Account → Notifications

Step 2: Toggle each preference on/off

Step 3: Changes save automatically

Loyalty Points (If Enabled)

View your loyalty status:

• Current point balance
• Points history
• Available rewards
• Tier status

Deleting Your Account

Step 1: Go to Account → Settings

Step 2: Click Delete Account

Step 3: Confirm you want to delete

Step 4: Account and data removed per GDPR

Account Benefits Summary

Troubleshooting

Can't Log In

Not Receiving Emails

Order History Missing

Payment Method Issues