Payment

Process payments securely at the kiosk.

Supported Payment Methods

Card Payments

• Credit cards (Visa, Mastercard, Amex)
• Debit cards (Girocard, Maestro)
• Chip & PIN
• Contactless tap

Mobile Wallets

• Apple Pay
• Google Pay
• Samsung Pay

Other Methods

• Cash (if cash drawer installed)
• Gift cards (Fleksa gift cards)
• Loyalty points (if enabled)

Payment Flow

1. Customer taps "Checkout"
2. Order summary shown with total
3. "Pay Now" button activates terminal
4. Terminal prompts - Insert/tap card
5. Customer pays - PIN if required
6. Confirmation - Success screen
7. Receipt options - Print or email
8. Order sent to kitchen

Terminal Integration

Supported Terminals

Terminal Setup

1. Connect terminal to kiosk (USB/Bluetooth)
2. Configure in Partner Portal → Settings → Payment
3. Enter terminal ID and credentials
4. Test with small transaction

Payment Screen

┌─────────────────────────────────────┐
│        Ready to Pay                 │
│                                     │
│        Total: €22.56                │
│                                     │
│   ┌──────────────────────────┐      │
│   │  Tap, Insert, or Swipe   │      │
│   │         Your Card        │      │
│   │                          │      │
│   │        [Terminal]        │      │
│   └──────────────────────────┘      │
│                                     │
│   [← Back]              [Cancel]    │
└─────────────────────────────────────┘

Split Payments

For group orders:

1. Tap "Split Payment" at checkout
2. Enter amount for first person
3. Process first payment
4. Repeat for remaining amount
5. Complete when total paid

Tipping

If enabled:

• Suggested tip amounts (10%, 15%, 20%)
• Custom tip option
• "No tip" option
• Tip added before payment

Error Handling

Payment Declined

• Show clear message to customer
• Offer to try again
• Suggest alternative payment method
• Do not process order

Terminal Disconnected

• Show "Payment unavailable" message
• Offer to find staff for help
• Queue order for manual payment (optional)

Timeout

• 60 second timeout for payment
• Warning at 45 seconds
• Returns to cart if no action

Security

• PCI-DSS compliant processing
• No card data stored on kiosk
• All transactions encrypted
• Terminal handles sensitive data

Troubleshooting

Terminal Not Connecting

Payments Failing

Wrong Amount Charged