Fleksa Kiosk
Admin & Configuration
Configure and manage kiosk settings remotely
Manage kiosk settings from Partner Portal.
- Install hardware - Screen, terminal, printer
- Connect to network - WiFi or ethernet
- Open kiosk URL - Your kiosk domain
- Log in with admin credentials
- Register device - Assign to restaurant
- Configure settings - See below
- Go to Partner Portal → Devices → Kiosks
- Click Add Kiosk
- Enter device name (e.g., "Entrance Kiosk 1")
- Note the registration code
- Enter code on kiosk device
- Device registered and synced
Access at: Partner Portal → Settings → Kiosk
| Setting | Description |
|---|
| Default language | Starting language for new sessions |
| Session timeout | Minutes before auto-reset |
| Enable tipping | Show tip screen at checkout |
| Receipt options | Print, email, SMS, or none |
| Order types | Dine-in, takeaway, or both |
| Setting | Description |
|---|
| Menu source | Use main menu or kiosk-specific |
| Hidden categories | Hide items not for kiosk |
| Image display | Show images on/off |
| Allergen display | Show allergen icons |
| Setting | Description |
|---|
| Payment terminal | Which terminal to use |
| Accepted methods | Card, contactless, cash |
| Minimum order | Require minimum amount |
| Split payments | Allow payment splitting |
| Setting | Description |
|---|
| Logo | Upload restaurant logo |
| Colors | Brand colors for UI |
| Background | Image or color |
| Welcome message | Text on home screen |
| Action | How |
|---|
| View status | Devices → Kiosks → Status column |
| Restart kiosk | Click device → Restart |
| Push updates | Click device → Force Sync |
| Lock/unlock | Click device → Lock Mode |
| Status | Meaning |
|---|
| 🟢 Online | Connected, ready for orders |
| 🟡 Busy | Customer actively ordering |
| 🔴 Offline | Not connected |
| 🔒 Locked | Admin locked, not accepting orders |
Use clear names:
- "Entrance Kiosk 1"
- "Food Court Kiosk A"
- "Drive-Thru Kiosk"
Each kiosk can have:
- Different menus (e.g., breakfast kiosk)
- Different languages
- Different payment terminals
Select multiple kiosks to:
- Push updates
- Change settings
- Restart all
Lock kiosk when needed:
- Staff meetings
- Maintenance
- Out of service
- Partner Portal → Devices → Select kiosk
- Click Lock Mode
- Kiosk shows "Out of Service" message
- Unlock when ready
| Cause | Solution |
|---|
| Network down | Check WiFi/ethernet |
| Device powered off | Check power supply |
| Software crashed | Restart device |
| Wrong credentials | Re-register device |
| Cause | Solution |
|---|
| Sync pending | Wait or force sync |
| Cache issue | Clear kiosk cache |
| Incorrect setting | Verify in Partner Portal |
| Cause | Solution |
|---|
| Code expired | Generate new registration code |
| Wrong restaurant | Check logged into correct account |
| Network blocked | Whitelist kiosk domains |
