Fleksa Partner Portal
Manage your restaurant, orders, menu, and settings from one dashboard
Fleksa Partner Portal
Your central command center for managing everything about your restaurant - from menus and orders to analytics and marketing. Configure once, publish everywhere.
For maintainers: This section (
docs/restaurant-ops/) is the canonical source for Partner Portal / merchant ops documentation. Content here powers both the public docs site and is prepared for export to the Intercom Knowledge Base. The olderresources/partner-portal/numbered articles are considered legacy/duplicates.
Quick Start
Log In & Select Your Restaurant
Go to partner.fleksa.com, enter your credentials, and select your restaurant from the dropdown.
Set Up Your Menu
Navigate to Menu > Categories & Items to add your menu. This menu will automatically appear on your Website, QR ordering, Kiosk, and POS.
Configure Your Settings
Go to Settings to set up:
- Business hours and contact info
- Delivery zones and fees
- Payment methods
- Order notifications
Go Live
Enable online ordering in Settings > Order Settings and you're ready to accept orders!
Why Use Partner Portal?
| Benefit | Description |
|---|---|
| Single Source of Truth | Menu, prices, and availability sync to all ordering channels automatically |
| Real-Time Order Management | See orders from Website, QR, Kiosk, and POS in one unified view |
| Multi-Location Support | Manage multiple restaurants from a single dashboard |
| Powerful Analytics | Track sales, popular items, peak hours, and customer trends |
| Marketing Tools | Create offers, loyalty programs, and email campaigns |
Key Features
Current navigation in the Partner Portal (shop-scoped for owners/managers) is organized into these main sections. Documentation follows the same structure:
Operations
- Dashboard — Daily KPIs, live orders, quick actions and overview.
- Calendar — Unified view of orders, reservations and events.
Orders & Menu
- Orders — View, filter, manage and update orders from all channels (website, QR, POS, etc.).
- Menu — Categories, items, modifiers, pricing, availability. This is the central hub that syncs to Website, QR, Kiosk and POS.
Customers & CRM
- Reservations — Table bookings and floor plan.
- Customers & CRM — Unified workspace for customer profiles, segments, reviews and engagement (single entry point in the app).
Marketing & Growth
- Marketing — Unified workspace for offers, loyalty, gift cards, campaigns, automations, banners, SEO, upsell and engagement tools (single entry point
/marketing/toolsin the current app).
Reports & Analytics
- Reports & Analytics — Overview + dedicated reports:
- Sales Report
- Item Sales Report
- Category Sales Report
- Transactions Report
- Alcohol Sales Report (US/TX) (conditional)
- Shop Activity / Audit Log, Payouts, Invoices, and more (see the Reports section for the full list).
Reports availability can be conditional on country (DE/US/TX), shop feature flags, and user permissions.
Team
- Employees — Staff management and time tracking.
- Shift Schedule — Weekly visual planner for creating, assigning and publishing shifts.
Configuration
- Settings — Comprehensive shop settings (basic info, timings, payments, delivery zones/map, devices, QR, user access & permissions, notifications, integrations, taxation, legal, brand, website, menu display, etc.). Many areas have dedicated deep-dive articles.
- Integrations and Devices — Third-party connections and POS hardware.
Billing & Subscription
- Billing — Plans, invoices, subscription management and payout details.
Website & Content
- Website Builder & Content — Custom pages (visual Puck builder), template gallery, careers/applications, forms, events, gallery and blogs.
Getting Started
- Onboarding — Step-by-step setup wizard (plan selection, Stripe, basic config, menu, website).
- Profile, Shop Activity and Downloads are available under user menu or Reports for quick access.
Note: The app uses consolidated workspaces (single "Customers & CRM" and single "Marketing" entries) and several reports are behind feature flags or geo conditions. The docs structure mirrors the current navigation.
Related Products
| Product | How It Connects |
|---|---|
| Fleksa Website | Your online ordering website - uses your menu |
| Fleksa QR | Table QR ordering - uses your menu |
| Fleksa POS | Staff order entry - uses your menu |
| Fleksa KDS | Kitchen display - receives orders |
| Fleksa Kiosk | Self-service ordering - uses your menu |