Set up and authenticate your Kitchen Display System devices.

How to Log In

Open Browser

Navigate to your KDS URL on the kitchen display device — typically kds.fleksa.com or your custom domain.

Enter Credentials

Use your staff login credentials (same as Partner Portal). Enter your email and password.

Select Location

If you manage multiple restaurants, choose the correct location from the dropdown.

Select Station

Pick your kitchen station (e.g., Grill, Prep, Bar). This determines which order items appear on your screen. See Station Routing for setup details.

KDS credentials are the same as your Partner Portal login. If you can't log in, ask your manager to check your account in Partner Portal → Settings → Users.

First-Time Device Setup

Open a web browser on your kitchen display

Chrome, Safari, or Edge all work. Chrome is recommended for best compatibility.

Navigate to the KDS URL

Go to kds.fleksa.com or your restaurant's custom KDS domain.

Log in with manager credentials

The first login registers this device to your restaurant.

Configure display settings

Set your preferred theme, font size, and station. See Settings for all options.

Recommended Devices

Device Type	Recommended	Notes
Android Tablet	10"+ screen	Affordable, touchscreen. Use a stand or wall mount.
iPad	Any model	Reliable display, great touch response.
Smart TV	With web browser	Display-only (non-touch). Use keyboard for bumping.
Dedicated Display	Sunmi T2, Elo Touch	Built for restaurant environments.

See Device Setup for hardware recommendations and mounting options.

User Permissions

Kitchen staff need the KDS_ACCESS permission to log in. Managers assign this in:

Partner Portal → Settings → Users → Edit Permissions

Without KDS_ACCESS permission, staff will see an "Access Denied" error on login. Contact your manager or admin to grant access.

Troubleshooting

Problem	Solution
Invalid credentials	Reset password in Partner Portal, or ask manager to verify your account
"Access Denied"	Your account needs `KDS_ACCESS` permission — ask your manager
Wrong location showing	Log out, log back in, and select the correct location
Page won't load	Check WiFi connection, try a different browser

Device Issues

Problem	Solution
Screen goes blank	Disable auto-sleep in device settings. See Device Setup
Browser crashes	Clear browser cache, restart device
Slow performance	Close other apps, ensure stable WiFi

Connection Lost

Check WiFi connection on the device
Refresh the browser page
If persistent, restart the device and router
Check the connection indicator — green means connected

Login & Authentication