Shop Activity / Audit Log

The Shop Activity log (also called Audit Log) provides a detailed record of all events and changes within your restaurant's operations. This includes order updates, setting changes, user logins, menu edits, and other actions, helping with troubleshooting, compliance, and oversight.

Accessing Shop Activity

Step 1: In the sidebar, go to Reports & Analytics or directly to the activity section if linked (or via /shop/[shop_id]/activity).

Step 2: The log loads with recent activities.

Viewing and Filtering the Log

Step 1: Browse the list of activities, each showing:

• Timestamp

• User or system actor

• Action type (e.g., order updated, settings changed)

• Details or affected item

• IP or other metadata if available

Step 2: Use filters:

• By date range

• By user or role

• By action category (orders, settings, users, menu, etc.)

• Search by keyword or ID

Step 3: Click on an entry for full details if expandable.

Common Use Cases

• Investigate issues (e.g., who changed a setting or canceled an order).

• Audit compliance or security events.

• Review team activity for training or performance.

• Export the log for records or external review.

Exporting the Log

Click Export to download the current filtered view as CSV or other formats for analysis or archiving.

Best Practices

• Check the log regularly for anomalies.

• Use filters to focus on specific areas (e.g., only settings changes).

• Combine with other reports (e.g., orders or users) for context.

• Retain logs as per your compliance requirements.

Related

• Reports Overview
• User Access & Permissions (user actions in the log).
• Settings (setting changes logged here).

Note: The level of detail and available filters depend on your enabled modules and user permissions. Some actions may be aggregated or limited for privacy.

The activity log is a powerful tool for transparency and problem-solving; use it alongside support resources when needed.