Fleksa
Fleksa Kitchen Display

Fleksa Kitchen Display

Kitchen display system for order management

Fleksa Kitchen Display

Show orders to your kitchen staff in real-time. No more lost tickets, shouting across the kitchen, or deciphering handwriting. Orders from all channels appear instantly.

Quick Start

Get a Screen

Use any tablet (10"+) or TV with a browser. Dedicated kitchen displays work best for durability.

Open KDS

Go to your KDS URL in the browser (you'll get this from Partner Portal).

Log In

Staff log in with their credentials. Select your station if using multiple displays.

Orders Appear Automatically

When customers order from Website, QR, Kiosk, or POS - orders appear on screen instantly!

Bump When Ready

Tap an order card to mark it ready. Staff and customers get notified.


Why Use Kitchen Display?

BenefitDescription
No Lost TicketsDigital orders can't fall on the floor or get greasy
Real-Time UpdatesOrders appear instantly from all channels
Track TimingSee how long orders take, identify bottlenecks
Station RoutingSend items to the right prep station (grill, salad, drinks)
Audio AlertsNever miss a new order with sound notifications
Clear DisplayLarge, readable cards with all item details

How It Works

Orders from:                Kitchen Display:               Result:
┌─────────────┐            ┌─────────────────┐           ┌─────────────┐
│   Website   │──┐         │ ┌───┐ ┌───┐     │           │   Order     │
├─────────────┤  │         │ │ 1 │ │ 2 │ ... │           │   Ready!    │
│     QR      │──┼────────▶│ └───┘ └───┘     │──────────▶├─────────────┤
├─────────────┤  │         │ Order cards     │           │ Notification│
│    Kiosk    │──┤         │ sorted by time  │           │ to customer │
├─────────────┤  │         └─────────────────┘           └─────────────┘
│     POS     │──┘                │
└─────────────┘                   ▼
                            Tap to "bump"
                            when ready
  1. Order comes in from POS, Website, QR, or Kiosk
  2. Appears on kitchen screen instantly with audio alert
  3. Kitchen staff prepares the order
  4. Marks items/order ready by tapping the card
  5. Staff/customer notified - order ready for pickup or delivery

Key Features

Getting Started

FeatureDescription
Login & AuthenticationStaff login and device setup
Device FeaturesConfigure your display hardware
SettingsDisplay preferences, sounds, timing

Using the Display

FeatureDescription
Display ViewUnderstanding order cards and layout
Managing OrdersMark items ready, bump orders, recall
Order FilteringFilter by service type, status, station
Station RoutingRoute orders to specific stations

Real-Time Features

FeatureDescription
Live UpdatesInstant sync across all devices
Notifications & AlertsAudio and visual alerts for new orders

Order Card Anatomy

┌─────────────────────────────────┐
│ #1234        Table 5    12:34  │  ← Order number, location, time
│ ─────────────────────────────── │
│ Dine-in           PREPARING    │  ← Service type, status
│ ─────────────────────────────── │
│ 1x Margherita Pizza            │  ← Items
│    - Extra cheese              │  ← Modifiers
│    - No onions                 │
│                                │
│ 2x Coca-Cola                   │
│                                │
│ 1x Tiramisu                    │
│ ─────────────────────────────── │
│ Notes: Nut allergy             │  ← Special instructions
│ ─────────────────────────────── │
│ ⏱ 8 min                        │  ← Time in queue
└─────────────────────────────────┘

Multi-Station Setup

For larger kitchens, set up multiple displays:

StationShowsExample Items
GrillHot food itemsBurgers, steaks, grilled items
SaladCold itemsSalads, cold appetizers
FryerFried itemsFries, wings, fried appetizers
DrinksBeveragesCoffee, smoothies, bar drinks
ExpeditorAll itemsFull orders for coordination

Each station only sees their relevant items, reducing confusion.


Quick Reference

Common Actions

ActionHow To
Bump orderTap the order card
Bump single itemTap the item within the card
Recall bumped orderTap "Recall" in footer
View order detailsLong-press the card
Change viewUse filter buttons at top
Mute alertsTap sound icon

Order Statuses

StatusMeaningColor
NewJust receivedBlue
PreparingBeing madeYellow
ReadyDone, waiting for pickupGreen
BumpedCompleted and clearedGray

Timing Indicators

TimeDisplayMeaning
0-5 minGreenOn time
5-10 minYellowGetting long
10+ minRedOverdue - priority!

Supported Devices

DeviceNotes
Tablets10"+ Android or iPad
TVsAny smart TV with browser
Dedicated DisplaysKitchen-rated touchscreens
ComputerAny device with Chrome/Safari

Recommendations

  • Screen size: 10" minimum, 15-21" ideal for kitchen
  • Mount: Wall mount or stand, eye-level
  • Protection: Consider splash-proof case for tablets
  • Multiple screens: One per station in busy kitchens

ProductHow It Connects
Partner PortalConfigure stations, routing rules, display settings
POSPOS orders appear on KDS
WebsiteWebsite orders appear on KDS
QR OrderingQR orders appear with table number
KioskKiosk orders appear on KDS

Troubleshooting

Orders Not Appearing

CauseSolution
Not logged inCheck login status
Wrong stationVerify station selection
Network issueCheck WiFi connection
Filter activeClear any active filters

No Sound Alerts

CauseSolution
Sound mutedCheck sound icon on screen
Device volumeTurn up device volume
Browser blockedAllow sound in browser settings
Do Not DisturbDisable on device

Display Freezing

CauseSolution
Browser issueRefresh the page
Memory fullClose other tabs, restart browser
Old deviceConsider upgrading tablet
Network dropsCheck and stabilize WiFi

Wrong Items Showing

CauseSolution
Wrong stationSelect correct station in settings
Routing rulesCheck routing in Partner Portal
All items offEnable "Show all items" temporarily

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